Lush recently re-vampled their homepage design choosing an user unfriendly approach and deleting all customer accounts. This article is an open letter to Lush from a point of view of a frustrated customer and UXR.
So far The Last of Us Part II made me cry very early on. Mostly because of its story but also because of few unnecessary usability problems. The biggest problem so far is that the game accepts only its linear solutions. Let me explain how forced problem solutions, linearity cuts the rope, and light brings clarity are destroying the game quality.
Playful Brain Demand 